AI receptionist & website chat

An AI receptionist for Middlesbrough businesses that miss calls

Missed calls = missed money. Let a 24/7 AI receptionist answer when you can’t. Every time a local lead goes to voicemail, they call your competitor. Our AI answers instantly, answers their questions, and books them onto your calendar while you sleep.

Price£199setup, excl. VAT. AI provider usage is billed at cost.

teessideplumbing.co.uk Teesside Plumbing Book a callout 24/7 EMERGENCY PLUMBERS Burst pipe? We answer, day or night. Call 01642 000 000 AI Teesside Plumbing ● AI receptionist · online 24/7 Tonight · 2:14 AMHey, do you do emergencycallouts in Billingham?Yes, we cover Billingham.An emergency callout is£250, all in. Next free slotis 8:00 AM. Shall I book it?Yes please2:15 AMJob bookedTomorrow · 8:00 AM · £250
  1. 01
    Timeline agreed in writingBuilt, trained and tested before launch
  2. 02
    24/7/365Every chat and text answered instantly
  3. 03
    Answers you approveWith clear handover to you when needed

Illustrative examples

The Employee That Never Sleeps.

AI Teesside Plumbing ● AI receptionist · online Tonight · 2:14 AMHey, do you do emergencycallouts in Billingham?Yes, we cover Billingham.An emergency callout is£250, all in. Next free slotis 8:00 AM. Shall I book it?Yes please2:15 AMJob bookedTomorrow · 8:00 AM · £250 Message… You: asleep Phone on silent £250 job saved not lost to voicemail

Illustrative example, not a real client result

Example scenario: an after-hours enquiry

“Hey, do you do emergency callouts in Billingham?” → AI confirms, gives pricing, and books the appointment at 2:15 AM.

The Result
£250That is £250 in revenue that would have been lost to a voicemail box.

The old way

You’re under a sink, on a roof, or having dinner with your family. Your phone rings. You can’t answer it. The customer hears your voicemail, hangs up, and immediately searches for the next business on Google.

That could be a big job lost because you were a few minutes late to the phone. A full-time human receptionist is a serious yearly cost, and letting calls go to voicemail costs you work too.

Tuesday 14 October 18:42 Missed call07700 9001233 min agoVoicemail (1)0:04 · caller hung up3 min agoMissed call07700 9001234 min ago Under a sink. Can't answer. £1,500 job called your competitor

Instant Lead Capture

Our AI is custom-trained on your specific business. It isn’t a dumb bot; it talks like a local.

  1. 01

    Instant Answering

    It answers every chat and text instantly, 24/7/365.

  2. 02

    Smart Qualification

    It asks the customer what their problem is, where they live, and if they need it fixed today.

  3. 03

    Direct Booking

    It checks your actual calendar and books the job in a free slot automatically. You just wake up and see a new job on your schedule.

Local enquiries in Middlesbrough

How Middlesbrough customers look for help, and what an AI receptionist needs to know.

People in Middlesbrough search for the job and the place, often adding “emergency”, “same day” or “open now”, then contact the first few businesses they find. Many of those searches come in the evening or at the weekend, when a sole trader is on a job. The business that replies first, with a straight answer, often gets the enquiry.

A useful AI receptionist knows your real services, prices, hours and towns, so it can answer “do you come out to Billingham?” or “are you in Stockton-on-Tees?” correctly. It hands over to you by a clear rule, takes the details you need to quote, and never makes up an answer. The same approved answers run your website chat, so a visitor from Redcar or Hartlepool hears what a caller hears.

Setup is £199, with the AI provider’s usage passed through at cost; see the full price list. Add booking and CRM automation to keep every enquiry in one place, or pair it with a new website for your Middlesbrough business. Not sure yet? Ask for a free website audit.

The offer stack

Here is everything included when you hire your 24/7 AI Employee:

  • Custom-Trained AI Teesside Receptionist

    Trained on your specific business, pricing, and FAQs.

  • Omnichannel Website Chat Integration

    Answers questions instantly on your site so visitors never bounce.

  • Live Calendar Booking Sync

    The AI checks your availability and books jobs directly into your schedule.

  • Intelligent Lead Qualification Flow

    Filters out time-wasters and only books high-value local jobs.

Free bonuses

  • Bonus 1: Missed-Call-to-Text Automation

    If someone calls your actual phone and you miss it, the AI instantly texts them to start the booking process.

  • Bonus 2: 30 Days of Conversation Fine-Tuning

    We monitor the AI’s chats for the first month and tweak its brain to make it a lethal closer.

Your Investment:

£199 setup

Fixed price. Prices exclude VAT. AI provider usage is billed at cost.

See the full price list
The Tees Transporter Bridge in Middlesbrough, its blue steel towers and high girder against a cloudy sunset sky.

In writing

Answers you sign off, on a timeline in writing

We build, train and test your custom AI Receptionist on a timeline set in your written proposal, which runs from when we have your approved answers and access to the calendar, phone or website it will work with. It only says what you have approved, and hands over to you when it should.

Before you ask

Common questions

How much does an AI receptionist cost?

Setup is £199, excluding VAT. The AI provider behind it charges for usage; that is passed through at cost, not marked up, and the expected figure is confirmed in writing before work begins. Website care is optional. Every price is on our list of service prices.

How long does it take to set up?

The timeline is set in your written proposal and runs from when we have your approved answers and access to the calendar, phone or website it will work with. The technology is the quick part; agreeing what it is allowed to say takes the most care.

Do you cover Stockton, Hartlepool, Redcar and Billingham?

Yes. We work with businesses across Middlesbrough, Stockton-on-Tees, Redcar, Billingham, Hartlepool and the wider Tees Valley, in person or online. The receptionist is told which towns you serve, so it can answer area questions correctly for your customers. See the Teesside towns we work in.

What happens if it does not know the answer?

It hands over. It only gives answers you have approved, takes the customer’s details and passes the enquiry to you or your team. It does not give professional, clinical, legal or financial advice, and it does not replace your judgement.

Does it answer phone calls as well as website chat?

It can do both: approved answers on calls and in a chat widget on your website, with enquiry details captured after hours. The phone and calendar connections supported for your setup are confirmed in writing before work begins.

Who owns the enquiries it captures?

Your business does. Enquiry details are captured for you, and an export of your lead data is available. Any additional migration work is quoted separately.

Next step

Stop losing jobs because you were a few minutes late to the phone.

Your Investment:£199setup, excl. VAT. AI provider usage is billed at cost.

  • Timeline agreed in writing
  • 24/7/365
  • Answers you approve
Book Your AI Automation Demo & Strategy Call Buy now for £199
WhatsApp Get a plan