Average spend per medical spa visit in AmSpa’s 2024 survey.
AmSpa · 2024 industry report ↗AI reception, built for the clinic
An AI receptionist built for med spas.
It answers the phone and your website chat, in your clinic’s voice, using only the information your team approves. It books consultations when it can, captures the details when it can’t, and hands off to a real person the moment a question needs one.
Why it matters
Every unanswered call
is a
client you already earned.
You paid for the interest that made them call. A receptionist that never misses that moment protects the marketing you’ve already done.
Of med spa patients were repeat patients in the same survey — a first call is often the start of a long relationship.
AmSpa · 2024 industry report ↗When your AI receptionist is available to answer, ask questions, and offer a next step — not just during business hours.
Industry research, not Veltra Media client results. Survey populations and reporting periods differ.
What it actually does
A calm, capable first hello.
Every time the phone rings.
We configure the AI around your services, hours, and pricing guidance — the questions your front desk answers most often.
Answers calls, day or night.
Business hours, location, pricing guidance, and treatment overviews — answered in your clinic’s approved voice, even after close.
Chats on your website too.
The same approved answers are available as a chatbot, so visitors get a response while their interest is highest.
Moves callers toward booking.
Where a calendar is connected, it can offer real consultation times. Otherwise, it captures the details for a fast follow-up.
Gives your team the full picture.
Every call and chat lands in your dashboard, so nothing depends on someone remembering to write it down.
Clear boundaries, by design
A real person always
takes over where it counts.
Not a clinical decision-maker.
Treatment advice, suitability decisions, and emergencies are directed to your team. The AI works from approved information only.
Your scripts. Your approval.
Your clinic reviews and approves what it can say and when it hands off, before it ever answers a real call.
Business details, not clinical records.
Intake stays focused on booking and business information. Clinical records stay in your clinical system.
Part of one connected system
Reception is one piece.
Here’s the rest of it.
Your AI receptionist works alongside the rest of the Veltra system, not as a separate tool bolted on top.
Med spa website design
A fast, branded website with a clear path from treatment page to consultation.
See website designMed spa online booking
Calendar connections, live availability, and reminders that cut down on no-shows.
See online bookingOne clear price
Every capability is part of a single setup fee and monthly plan — no separate subscriptions to manage.
See full pricingRead more about who Veltra Media builds for or explore the complete client journey on the homepage.
Your next client is calling
Let’s make sure
someone always answers.
In 20 minutes, we’ll look at your call and inquiry patterns and show you what an AI receptionist could handle for your clinic.
Book a free strategy call
No pressure. No obligation. Just a useful conversation.